Americans with Disabilities Act (ADA)
Title II of the Americans with Disabilities Act (ADA) requires that Douglas County make county facilities, programs, and services accessible to persons with disabilities in accordance with the standards of the ADA. If you feel that you have not been able to access a Douglas County facility, program, or service because of a lack of accessibility or that you have been discriminated against because of your disability, please complete the online Complaint Form or mail or deliver the complaint in person to:
Holly Carrell, ADA Coordinator
100 Third Street
Castle Rock, CO 80104
ADACoordinator@douglas.co.us
303-660-7401
Additional Information:
Language Access
It is Douglas County’s policy to ensure that programs and activities, normally provided in English are accessible to individuals who have Limited English Proficiency (LEP) and thus do not discriminate based on national origin in violation of Title VI prohibition against national origin discrimination. Douglas County will, to the maximum extent feasible in its official deliberations and communications, community outreach and related notifications provide appropriate alternative non-English formats for free to persons with LEP to access information and services provided.
It is Douglas County’s policy to provide free language assistance services whenever an LEP person requests language assistance services. Any organization that receives federal funding from Douglas County is required to have a Language Assistance Plan in place or to utilize this plan to comply with federal requirements. View the Language Assistance Plan here.
For assistance with language access please contact the Douglas County Mobility Manager at 303-660-7460 or by email at transit@douglas.co.us.
Reasonable Modification Policy
If you would like to request a reasonable modification to Douglas County policies, practices and/or procedures to assist in ensuring that our programs are accessible to individuals with disabilities, please send a request describing what is needed to use the service to transit@douglas.co.us or contact the Douglas County Mobility Manager at 303-660-7460. Staff will use the following criteria to determine if a request is reasonable:
1) the request is not a fundamental alteration of the service;
2) the request is not a direct threat to the health or safety of others;
3) the request is not needed by the requester to use the service; and
4) the request does not result in undue financial or administrative burden.
Title VI
Douglas County is committed to ensuring that no individual is excluded from participation in or denied the benefit of its programs, activities or services, or subject to discrimination based on race, color or national origin as per Title VI of the Civil Rights Act of 1964. If you feel that you have been discriminated against, please complete the online Complaint Form (complaint form procedures) or mail or deliver the complaint in person to:
Carol Konecny, Public Works Title VI Coordinator
Douglas County Department of Public Works Engineering Services
100 Third Street
Castle Rock, Colorado 80104
303-660-7490
or
Colorado Department of Transportation
Civil Rights & Business Resource Center
2829 West Howard Place, Suite 139
Denver, CO 80204
(800) 925-3427
dot_civilrights@state.co.us
Federal Highway Administration, Colorado Division
12300 West Dakota Avenue, Suite 180
Lakewood, CO 80228
(720) 963-33000
Federal Highway Administration
US Department of Transportation Office of Civil rights
1200 New Jersey Avenue, SE
8th Floor E81-105
Washington, DC 20590
Civilrights.fhwa@dot.gov
(202) 366-0693
Notice of Rights
Additional Title VI Information is available at www.justice.gov/crt/fcs/TitleVI-Overview