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Health Department

Case Investigation / Contact Tracing

Should you have questions after receiving a call from a Jogan Health Solutions Case Investigator or Contact Tracer please call 720-412-9503 or email [email protected].

Case investigation and Contact Tracing in Douglas County are being handled by Jogan Health Solutions through their contract with Douglas County.

What’s the difference between case investigation and contact tracing?

  • Case investigation is part of the process of supporting patients with suspected or confirmed infection and includes a discussion to help patients recall everyone with whom they had close contact during the timeframe in which they may have been infectious.
  • Contact tracing lets people know they may have been exposed to an infectious agent and what to do next for their own health and the health of others.
  • Case investigation and contact tracing involve getting the names of all relevant contacts and following up with them. Case investigation and contact tracing programs for COVID-19 should be tailored to local resources and needs.

Additional Resources

Colorado COVID-19 Data –  covid19.colorado.gov/data

Colorado Contact Tracing  – covid19.colorado.gov/contact-tracing

CDC Case Investigation and Contact Tracing – cdc.gov/coronavirus/2019-ncov/global-covid-19/case-investigation-contact-tracing.html